Resolved
Our Engineering team has resolved the issue. These systems should now be operating normally. If you continue to experience any problems, please open a ticket with our support team.
Identified
- The billing issue with HCP Packer has been fixed.
- Our teams are working on the impacted accounts' reconciliation.
Identified
The fix has been pushed.
We are still working on the internal updates.
Identified
Our Engineering team has identified the cause and we are actively working on a fix. Once we have additional information, we will share another update.
There are behind the scene issues with HCP Packer billing, no other HCP Packer services are impacted.
Investigating
We are aware of and investigating reports of increased HCP Packer resource utilization with high cost. Our team is working to identify and resolve the issue. We will post updates with more information as it becomes available.