Users having to log in twice to access HCP Portal

Incident Report for HashiCorp Services

Resolved

We have confirmed that users are able to log into the HCP Portal as expected and therefore we are resolving this incident.

Posted Feb 14, 2023 - 21:15 UTC

Monitoring

We have pushed a fix and are monitoring the situation. Logins should be working as expected again.

Posted Feb 14, 2023 - 20:54 UTC

Update

We are still investigating the causes of the issue. Users can try logging in again once they're redirected to the login page. Logging in a second time should give them access to the portal.

Posted Feb 14, 2023 - 20:33 UTC

Investigating

We are investigating reports that some users may have to sign in twice before being able to access the HCP Portal.

Posted Feb 14, 2023 - 19:57 UTC

This incident affected: HCP Portal.