SAML SSO users unable to enter recovery mode

Incident Report for HashiCorp Services

Resolved

We have deployed a fix and SAML organization owners should be able to log into HCP with their recovery accounts now. We are marking this incident as resolved.

Posted Jan 13, 2023 - 01:51 UTC

Identified

We have identified the root cause and are preparing a fix.

Posted Jan 13, 2023 - 01:28 UTC

Investigating

Some SAML SSO users may be unable to log into the HCP Portal using their Recovery accounts. We are investigating.

Posted Jan 13, 2023 - 01:27 UTC

This incident affected: HCP Portal.