Elevated errors for dynamic provider credentials
Resolved

The engineering team has resolved the issue. Dynamic provider credentials should now be operating normally.

If you continue to experience any issues, please open a ticket with our support team.

Mon, Jul 8, 2024, 06:45 AM
(1 year ago)
·
Affected components

No components marked as affected

Updates

Resolved

The engineering team has resolved the issue. Dynamic provider credentials should now be operating normally.

If you continue to experience any issues, please open a ticket with our support team.

Mon, Jul 8, 2024, 06:45 AM

Monitoring

The engineers have made a change to the public signing key and have confirmed that dynamic provider credentials is working again. We will be monitoring this further to ensure the fix is successful for everyone.

Mon, Jul 8, 2024, 06:16 AM(28 minutes earlier)

Identified

The engineers have continued their investigation of the issue and have identified a change to the public signing key that occurred prior to the elevated error rates.

Mon, Jul 8, 2024, 06:04 AM(12 minutes earlier)

Investigating

Our engineering team are investigating an increase of errors related to dynamic credential provisioning for AWS.

Mon, Jul 8, 2024, 02:47 AM(3 hours earlier)