HCP Portal and API inaccessible
Resolved·Partial outage

We have confirmed that the impact has been resolved and that HCP Portal and API access have been fully restored.

Wed, Dec 15, 2021, 05:11 PM
(3 years ago)
·
Affected components
HCP Portal
HCP Packer
Updates

Resolved

We have confirmed that the impact has been resolved and that HCP Portal and API access have been fully restored.

Wed, Dec 15, 2021, 05:11 PM

Monitoring

Our upstream provider has implemented a fix, and we are seeing the HCP Portal and API return to normal operation. We will continue to monitor to ensure the incident is resolved.

Wed, Dec 15, 2021, 04:28 PM(43 minutes earlier)

Identified

We are seeing gradual improvements to HCP Portal and API access. However, until the full impact has been resolved, cluster creation in the us-west-2 region may be degraded. Existing clusters are continuing to function as normal.

Wed, Dec 15, 2021, 04:13 PM(14 minutes earlier)

Identified

We have identified an issue with our upstream cloud provider and are carefully monitoring for changes or improvements.

Wed, Dec 15, 2021, 04:07 PM

Investigating

We are currently investigating an issue preventing users from logging in and accessing the HCP Portal and API. All existing HCP Consul, HCP Vault, and HCS Consul clusters remain operational.

Wed, Dec 15, 2021, 03:42 PM(25 minutes earlier)