Inaccurate HCP Billing statements for Flex Customers
Resolved·Partial outage

The fix is completed and system is operating as normal.

Fri, Jun 16, 2023, 10:53 PM
(1 year ago)
·
Affected components
HCP Portal
Updates

Resolved

The fix is completed and system is operating as normal.

Fri, Jun 16, 2023, 10:53 PM

Monitoring

Fix has been deployed and all HCP Flex accounts should see accurate running billing statement

Fri, Jun 16, 2023, 07:46 PM(3 hours earlier)

Identified

We have identified the problem and we're working on a solution, and expect to resolve the issue within 24 hours. If you have any questions, please reach out to HashiCorp support.

Fri, Jun 16, 2023, 12:16 AM(19 hours earlier)

Investigating

We're investigating a problem with billing statements for HCP Flex customers that could result in customers only seeing the last hour of usage in the running statements. There is no impact for customers using pay-as-you-go billing at this time.

Fri, Jun 16, 2023, 12:12 AM