We have confirmed that the impact has been resolved and that HCP Portal and API access have been fully restored.
Posted Dec 16, 2021 - 21:28 UTC
Update
We are continuing to monitor for any further issues.
Posted Dec 16, 2021 - 21:28 UTC
Monitoring
Our upstream provider has implemented a fix, and we are seeing the HCP Portal and API return to normal operation. We will continue to monitor to ensure the incident is resolved.
Posted Dec 16, 2021 - 20:54 UTC
Update
We are continuing to work on a fix for this issue.
Posted Dec 16, 2021 - 20:54 UTC
Identified
We have identified an issue with an upstream cloud provider and are carefully monitoring for changes or improvements.
Posted Dec 16, 2021 - 20:53 UTC
Investigating
We investigating an issue with an upstream provider that is preventing users from logging in and accessing the HCP Portal and API.