Email verification not working

Incident Report for HashiCorp Services

Resolved

We've confirmed emails are successfully being sent, and still-valid verifications have been resent. If you tried to verify your account more than 10 minutes ago, please use our "Resend email verification" banner button to try again.

Posted May 24, 2021 - 14:01 UTC

Monitoring

We believe we have implemented a fix for this issue, and will continue to monitor that emails are successfully being sent. If you haven't received a verification email that you expected, please use our "Resend email verification" banner.

Posted May 24, 2021 - 13:15 UTC

Identified

We're aware of an issue with email verifications for new signups. We're working with our internal teams to identify a fix. Existing, verified accounts are not affected at this time.

Posted May 24, 2021 - 12:54 UTC

This incident affected: HCP Portal.